By Kevin Komiega
-- Less than one year after NetApp began shipping its StoreVault S550 network storage appliances, the company is discontinuing the midrange product and putting its efforts into developing new FAS2020 products for medium-sized enterprise (MSE) customers.
A statement from NetApp's vice president of solutions marketing, Patrick Rogers, reads:
Moving forward, NetApp will reorganize its entry-level storage platforms to better serve our MSE and enterprise customers. We will focus our efforts on building out our award-winning FAS2000 series by launching new FAS2020 product bundles that are geared specifically for the MSE market. These bundles will provide MSE customers with enterprise- level performance at a mid-market price along with easier ordering options.
Also, in order to streamline our resources to better serve our MSE customers, NetApp will not provide any further product enhancements for the S550. We will however continue to provide our S550 customers with the same level of service they have come to expect through 2012.
According to NetApp, customers can purchase up to three years of warranty and support extension for the S550. Also, in February 2009, NetApp is changing its upgrade/trade-in program to include S550 systems.
Users who may have been waiting on NetApp to update the S550 to support the Windows Server 2008 operating system – a point of concern with some customers – will need to move to a new storage platform as the company has ceased plans to update the S550's software.
Rogers says the current economic environment has prompted NetApp to refocus its investment priorities.
"The consolidation of these two separate entry-level system families [StoreVault and FAS] simplifies our product portfolio for customers and enables us to focus development resources on leadership feature/functionality across the FAS family portfolio," says Rogers.
NetApp refreshes FAS, adds caching appliances