InMage targets MSPs with DR platform

Posted on August 06, 2009

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By Dave Simpson

-- InMage has added a number of enhancements to its Scout disaster recovery (DR) platform designed specifically for managed services providers (MSPs).

For example, the Scout software now enables companies to manage hundreds of customers with multiple servers from a common management interface. Also as part of the centralized management functionality, InMage added multiple levels of security, including "super-user" capabilities for MSPs.

In addition, data protection processes can now be hosted on separate servers. "For example, MSPs can now accommodate much higher levels of I/O by putting software engines, which used to reside on a single appliance, on separate servers," says Eric Burgener, InMage's senior vice president of marketing.

InMage also added reliability, availability and serviceability (RAS) enhancements to the Scout platform. For example, MSPs can implement server failover for higher availability.

"Unlike many end-user organizations, MSPs are particularly focused on things like multi-tenancy, charge-back, and maintaining secure partitions between different customers that might be running on the same backend hardware," says Burgener.

However, it may be some of the inherent features in the Scout platform that may be of primary interest to MSPs. For example, hosted services providers can offer tiered recovery services, at different price points, by taking advantage of Scout's continuous data protection (CDP) functionality. CDP enables varying levels (i.e., granularity) of recovery point objectives (RPO) and recovery time objectives (RTO), without the need for MSPs to go to customers' sites, for data and/or applications.

Other core functions in the Scout platform include WAN optimization features such as compression, bandwidth shaping and TCP optimization, which offer an alternative to conventional replication products.

Scout supports heterogeneous storage devices and servers, including virtual server platforms such as VMware, Citrix and Hyper-V.

As part of the announcement, InMage named Tom Urban as director of MSP alliances.


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