EMC automates VMware root cause analysis

Posted on March 11, 2009

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By Kevin Komiega

-- EMC today announced Smarts Server Manager, a new tool that identifies the locations of virtual machines, determines their relationships to other parts of the infrastructure, and automates root cause analysis in VMware environments.

Designed to automate the troubleshooting process in mixed infrastructures, Smart Server Manager identifies root cause issues across physical and virtual domains by applying EMC's Smarts Root Cause Analysis and Codebook Correlation technology to virtual servers.

The software uses behavioral modeling to understand the relationships between virtual servers, physical servers and the network to diagnose how and why system problems spread throughout the data center.

Users can use Smarts Server Manager to discover IT resources, enforce compliance policies, isolate root cause problems and troubleshoot potential issues.

According to Jon Siegal, EMC's director of product marketing for resource management, customers that take a manual approach to root cause analysis are fighting a losing battle.

"Management needs to catch up now that the majority of enterprises have deployed virtualization in production. The rate of change in virtual server environments is an order of magnitude higher than in the physical world," says Siegal. "You can't manage the environment if you don't know what you have and where it is."

Smarts Server Manager is also capable of monitoring the health of Microsoft Cluster Services and Veritas Cluster Servers and identifying server performance problems by integrating with hardware monitoring suites from IBM, Dell, and Sun.

EMC prices Smarts Server Manager based on discovery and availability management per domain, as well as the number of devices under management. Pricing starts at $30,000 for existing EMC Smarts customers.

Related articles:
EMC brings Symmetrix thin provisioning to VMware
EMC refreshes data protection, de-dupe software
Lab Review: EMC Smarts Application Discovery Manager


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